Gourmet by Design

Order before 12.00 pm AEST

for same-day dispatch

Canberra

Same-day dispatch

Australia-wide delivery

Standard delivery available

Delivery timeframes

Click here to view

Canberra same-day delivery

Click here for Australia wide timeframe

Returns

Cancellation Policy

Please contact us immediately should you need to cancel your order

P / 02 62805475
E / orders@gourmetbydesign.com.au

Orders cannot be cancelled if they have already been processed and shipped.

Returns and Refunds Policy

In the event a hamper is not what was ordered, or it is damaged in transit, Gourmet by Design will gladly replace the item as soon as possible at no extra cost. Please contact our office on 02 62805475 or email  orders@gourmetbydesign.com.au

Delivery Information

Delivery & Shipping

Same-day delivery across Canberra and Queanbeyan, with Australia-wide shipping.

Canberra & Queanbeyan

Same-day Monday-Friday
Order by 12:00 pm midday

Australia-wide

Order placed by 12.00 pm midday will be prepared for carrier collection.
Delivery time depends on destination.
Tracking will be provided when available.

Click & Collect

Unit 2, 1 Nick Ellis Place
Hume, Canberra ACT 2620 
Corner block – entrance via Tralee Street
Collection hours: Monday -Friday, 7:00 am-2:00 pm

Estimated delivery timeframes

AREA STANDARD DELIVERY SCHEDULE COST
Canberra + Queanbeyan Same Day (Mon – Fri) if ordered by 12.00 pm $10.00
NSW – CBD 1-2 Business Days $20.00
NSW – Country 2-3 Business Days $20.00
Victoria 1-3 Business Days $20.00
South Australia 2-5 Business Days $20.00
Western Australia 4-7 Business Days $30.00
Queensland 2-7 Business Days $25.00
Northern Territory 5-8 Business Days $35.00
Tasmania 4-6 Business Days $30.00

What if the recipient isn't home?

Canberra & Queanbeyan

If no one is home, we’ll leave the hamper in a safe place. For apartments or other locations without a suitable safe place, we’ll contact the recipient beforehand to arrange a delivery time or alternative delivery address.

Interstate deliveries

If no one is home, the carrier will leave the hamper in a safe place where possible. If it cannot be safely left-such as at some apartment buildings- it will be taken to the nearest post office or collection point.
Interstate shipping timeframes are estimates and may change during busy periods Exact interstate delivery times cannot be guaranteed.

Ordering Information

Frequently Asked Questions

Everything you need to know before sending your hamper.
Is a personalised gift card included?
Yes. Every hamper includes a personalised gift card. Add your message during checkout.
Does the hamper arrive ready to give?
Yes. Each hamper is presented in our signature gift box with tissue wrap, ribbon and your personalised gift card.
Can I add more products to this hamper?
Yes. Select Add More to This Hamper and choose any additional products. We’ll package everything together.
Can I create a completely customised hamper?
Yes. Use Create Your Own Hamper to select individual products and build a gift from the beginning.
Will an invoice or pricing be included?
No. Pricing and payment information are not included with the delivered hamper.
Can I send the hamper directly to the recipient?
Absolutely. Enter the recipient’s details as the delivery address during checkout.
What happens if a product becomes unavailable?
We operate a strict stock management system, so this is unlikely. In the rare event that a product becomes unavailable, we’ll contact you to discuss either a suitable replacement of higher value or a refund for that product.
Can you accommodate dietary requirements?
We offer products for a range of dietary requirements. Review the product information or contact us before ordering if you need assistance.
Can I change my order after placing it?
Contact us as soon as possible. Once your hamper has been prepared or dispatched, changes may no longer be possible.
Does the recipient need to be over 18?
Yes. The purchaser and recipient must both be aged 18 or over when the hamper contains alcohol.
Milk Choc Rice Cakes Lifestyle
Paprika lifestyle

Canberra Gifting Since 2004

Why Choose Gourmet By Design

Average customer rating: 5 out of 5
Trusted by customers across more than 20 years of gifting
Curated and packed with care
Each hamper is assembled by hand and finished with tissue wrap, ribbon and a personalised gift card.
Delivery when and where it matters
Same-day delivery is available across Canberra, with Australia-wide delivery fo gifts travelling further
Personal and corporate gifting
From one meaningtul gift to large corporate orders, every hamper receives the same care and attention